FAQ

What are your postage charges?

Postage to the UK is Free. Everything is sent out via Royal Mail second class post. If you require a different postage please contact me when you place your order and I can arrange that with you.

How do I wash the Dolls & Softies?

All dolls & softies ideally should be hand washed only. Although it is possible to machine wash them at low temperatures. Be cautious as it may change the appearance of a doll or softie if washed in a washing machine. Wool Felt does not wash well at hot temperatures.

How do I order a custom crochet softie?

If you are not feeling confident about crocheting from a brought pattern or you would like a softie to be made in a different colour, then have a look at the various wool colours and contact kirsty@thelittlecraftmouse.co.uk with your order. There is a limited number of custom order slots per month so you may have to wait for a free slot depending on availability.