All delivery charges include package and postage. Additional charges will be made for parcels being posted Overseas (this include Channel Isles) please contact me for further details after placing your order. I reserve the right to contact you for additional fund If the postage and package charges are insufficient.

Each separate order will have a postage and package charges applied, so try and order you items together. Your package will be dispatched at your own risk. All in-stock items will be dispatched 2nd class via Royal Mail normally within 5 working days after receipt of payment. If you wish the item to be sent recorded delivery please contact me prior to making your payment. Made to order items may take longer to dispatch. You will be advised via email if this is the case and the expected date of postage.

Returns, Refunds and Complaints

If you feel that your item is faulty then please contact me here firstly to discuss. A faulty item will need to be returned with 14 days of purchase, and postage costs will be covered by you in the first instance.  If a part or full refund is deemed necessary then the return postage costs will also be reimbursed.The term ‘the little craft mouse’ or ‘us’ or ‘we’ or ‘I’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.